Terms of Service

1. Definitions and scope

“ALLM” means the AI-model intelligence service, including its catalogue, API, dashboards, availability, pricing, capability, compatibility, source and lifecycle information. “Customer” means the professional subscribing to the Service. “User” means a person authorised by the Customer. “Customer Data” means data supplied by the Customer or generated through its use of the Service.

These terms govern access to the Service. Unless expressly agreed, ALLM does not provide AI models, inference, or legal, financial, security or regulatory advice.

2. Orders, accounts and access

An order is formed by acceptance of an offer, payment validation or signature of an order form. The Customer warrants the accuracy of its information and its representative’s authority, and must keep credentials, API keys and tokens confidential. It is responsible for activity through its access and must immediately report suspected unauthorised access.

For the subscription term and plan limits, ALLM grants a personal, non-exclusive, non-transferable, non-sublicensable right to use the Service for internal business purposes. The Customer may create access for Users under its control.

3. Permitted use and restrictions

The Customer must comply with applicable law, third-party rights, documented API limits and provider terms where relevant. It must not bypass technical or security measures, share or resell API keys, systematically extract the Service to build a competing database, remove provenance information, introduce malware or use the Service unlawfully.

ALLM data is for information and comparison. It is not a commitment by a third-party provider as to availability, pricing or performance. Production decisions remain the Customer’s independent responsibility.

4. Pricing and payment

Prices, billable units, usage limits, taxes and billing periods are those displayed at checkout or stated in the order form, exclusive of tax unless stated otherwise. Invoices are issued electronically. Subscriptions are payable in advance; overages or usage-based charges are billed in arrears.

After an unpaid invoice and notice, ALLM may suspend access. Between professionals, late-payment interest and the statutory collection indemnity are due without prejudice to documented additional recovery costs.

5. Term and termination

Subscriptions run for the period in the order and renew for equivalent periods unless either party gives the stated notice or, if none is stated, thirty (30) days’ notice. Early termination does not refund amounts already due, except for an uncured material breach thirty (30) days after written notice. At expiry, access is disabled; the Customer may export available Customer Data before that date.

6. Security, changes and ownership

ALLM uses measures appropriate to the Service. The Customer remains responsible for its configuration, User management, key rotation and systems. ALLM may evolve the Service for security, compliance or improvement without materially reducing the essential plan functions except where imperative.

ALLM retains all rights in the Service, documentation, normalisation methods and pre-existing data. The Customer retains rights in Customer Data and authorises processing only to provide, secure and improve the Service under applicable privacy terms. Feedback may be used without compensation and without disclosing Customer confidential information.

7. Confidentiality

Each party protects the other’s confidential information with reasonable care and at least the care it uses for its own sensitive information. Information that is public without breach, already known, lawfully received from a third party or independently developed is not confidential. Legally required disclosure is permitted where the other party can be notified.

8. Warranties and liability

ALLM provides the Service on a reasonable-efforts basis and in accordance with its documentation. To the extent permitted by law, it disclaims implied warranties of results, fitness for a particular purpose and absence of third-party data errors. Nothing excludes liability that cannot lawfully be excluded.

Subject to that limitation, ALLM’s aggregate liability under an order is capped at fees actually paid by the Customer in the twelve (12) months preceding the event. ALLM is not liable for indirect losses, including lost profits, revenue, data, savings or opportunities, or third-party provider failures.

9. Suspension, law and disputes

ALLM may suspend access where necessary to protect the Service, comply with law, prevent a security incident, address non-payment, prohibited use or third-party risk. Where possible, it will notify the Customer and restore access when the cause is resolved.

These terms are governed by French law. The parties will seek an amicable solution for thirty (30) days after notice of a dispute. Failing agreement, courts within the jurisdiction of ALLM’s registered establishment have exclusive jurisdiction, subject to mandatory law.